« Back to Glossary Index

Zone-based Routing

Zone-based routing directs calls based on geographic or service zones. For instance, leads from one area may be routed to a local agent. It improves speed, personalization, and operational efficiency in large-scale calling systems.

testadmin

lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/chatbot.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/New-speech-widget/script.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);