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Quality of Experience (QoE)

Quality of Experience refers to the user’s overall satisfaction with a service. In voice calling, it includes audio clarity, wait time, ease of navigation, and how natural the AI sounds. Good QoE ensures customers have a smooth and engaging interaction.

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lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/chatbot.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/New-speech-widget/script.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);