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Call Flow

Call flow is the step-by-step path a caller takes through a voice interaction system. It includes prompts, routing rules, AI responses, transfers, and resolutions. A well-designed call flow makes the experience intuitive and efficient, guiding users to the right information or department without frustration or dead ends.

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lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/chatbot.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/New-speech-widget/script.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);