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Agent Assistance

Agent assistance tools support human agents during live calls by offering real-time suggestions, pulling up relevant data, or automating tasks like note-taking. These tools help agents resolve issues faster, stay focused, and deliver more consistent service, especially in complex or high-volume call environments.

testadmin

lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/chatbot.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/New-speech-widget/script.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);