« Back to Glossary Index

Threshold Setting

Threshold setting defines limits or rules that trigger actions. For example, if a sentiment score is too low, the call might transfer to a human agent. Thresholds help voice AI systems respond intelligently to changes in user behavior, intent, or call context.

testadmin

lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/chatbot.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/New-speech-widget/script.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);