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Live Agent Transfer

Live agent transfer happens when a voice AI hands off a call to a human representative. This is typically used when the issue is too complex, emotional, or urgent for automation. A good transfer includes sharing context so the agent can pick up where the bot left off.

testadmin

lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/chatbot.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/New-speech-widget/script.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);