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Knowledge Management System

A Knowledge Management System (KMS) helps collect, store, and organize information for easy access by users or AI systems. In a voice platform, it supports the AI in answering questions accurately and consistently. A good KMS ensures that both bots and human agents have quick access to the latest, verified information.

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lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/chatbot.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/New-speech-widget/script.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);