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Emotion Detection

Emotion detection uses AI to identify feelings such as anger, happiness, or frustration in a caller’s voice. This helps the system adapt its tone or escalate the call when needed. Emotion-aware bots can improve customer satisfaction by responding more empathetically and recognizing when human intervention is necessary.

testadmin

lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/chatbot.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);lazyExec(() => { const chat = document.createElement("script"); chat.src = "https://storage.googleapis.com/multi-channel-widget/New-speech-widget/script.js"; chat.defer = true; document.body.appendChild(chat); }, 8000, 8000);